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Daughters lost phone

  • 13 October 2020
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Need to personally speak to someone about daughters lost phone.  I pay for both mine and hers but she did not register online and can’t remember passwords etc.  Thanks

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Best answer by Ryan 14 October 2020, 20:04

Hi @Puddled69,

I am sorry to hear about her phone! To quickly block it, you can call our automated line on 0333 003 7777 from a landline or other mobile (Charges may vary) and choose option 5. You can also chat to our Live Chat Team here to report it lost and to obtain a new SIM card. Be sure to enter her number when asked during the call.

Please let us know if you need further help with this situation.

Ryan

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Hi @Puddled69,

I am sorry to hear about her phone! To quickly block it, you can call our automated line on 0333 003 7777 from a landline or other mobile (Charges may vary) and choose option 5. You can also chat to our Live Chat Team here to report it lost and to obtain a new SIM card. Be sure to enter her number when asked during the call.

Please let us know if you need further help with this situation.

Ryan

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