Hi there,
We spend 6 months of each year in the US and the other 6 months in the UK.
Can you please advise how I download the app to my phone which was bought in the USA and my Google account was set up in that Country too.
The App does not appear in the version of the Google Play store I see.
Why limit the app to just the UK.
Thanks in anticipation.
regards
Allan
Solved
Downloading app to phone with a US Google account
Best answer by Ryan D
Hi @Thompa ,
Welcome to the iD community!
The reason why our app is only available to UK registered accounts through Google Play is because we only sell our products within the UK and there is no need for Google to display our app on international app marketplaces.
I hope this helps.
Ryan
View originalWelcome to the iD community!
The reason why our app is only available to UK registered accounts through Google Play is because we only sell our products within the UK and there is no need for Google to display our app on international app marketplaces.
I hope this helps.
Ryan
This topic has been closed for replies.
Hi @Thompa ,
Welcome to the iD community!
The reason why our app is only available to UK registered accounts through Google Play is because we only sell our products within the UK and there is no need for Google to display our app on international app marketplaces.
I hope this helps.
Ryan
Welcome to the iD community!
The reason why our app is only available to UK registered accounts through Google Play is because we only sell our products within the UK and there is no need for Google to display our app on international app marketplaces.
I hope this helps.
Ryan
Hi there,
Thanks for replying - but I am afraid your reply doesn't help.
How can I add the app to my phone?
thanks in anticipation,
Allan Thompson
Thanks for replying - but I am afraid your reply doesn't help.
How can I add the app to my phone?
thanks in anticipation,
Allan Thompson
Hi @Thompa ,
The only way around this would be to use the Google Play Store via a Google account with the location registered to the UK.
Let us know how you get on.
Ryan
The only way around this would be to use the Google Play Store via a Google account with the location registered to the UK.
Let us know how you get on.
Ryan
Thanks for the advice.
It is, unfortunately, more difficult than I thought to have a UK Google account and a US account...
It is, unfortunately, more difficult than I thought to have a UK Google account and a US account...
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.