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Downloading app to phone with a US Google account


Hi there,
We spend 6 months of each year in the US and the other 6 months in the UK.
Can you please advise how I download the app to my phone which was bought in the USA and my Google account was set up in that Country too.
The App does not appear in the version of the Google Play store I see.
Why limit the app to just the UK.
Thanks in anticipation.
regards
Allan
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Best answer by Ryan 12 July 2018, 16:01

Hi @Thompa,

Welcome to the iD community!

The reason why our app is only available to UK registered accounts through Google Play is because we only sell our products within the UK and there is no need for Google to display our app on international app marketplaces.

I hope this helps.

Ryan
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Userlevel 6
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Hi @Thompa,

Welcome to the iD community!

The reason why our app is only available to UK registered accounts through Google Play is because we only sell our products within the UK and there is no need for Google to display our app on international app marketplaces.

I hope this helps.

Ryan
Hi there,
Thanks for replying - but I am afraid your reply doesn't help.
How can I add the app to my phone?
thanks in anticipation,
Allan Thompson
Userlevel 6
Badge +6
Hi @Thompa,

The only way around this would be to use the Google Play Store via a Google account with the location registered to the UK.

Let us know how you get on.

Ryan
Thanks for the advice.
It is, unfortunately, more difficult than I thought to have a UK Google account and a US account...

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