I tried to log in using my passcode or password on the app, and neither worked. I tried to reset them, but I get an error message. Can you please help?
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Hi
We are sorry to hear that! Which error message do you receive when this happens? In the meantime, uninstalling the app and then reinstalling it might help sooner.
Ryan
Error happens on the website as well, so it’s not app specific.
Picture attached with error.
When I originally made my account, I used the wrong email address at registration, so that might be why it doesn't work. Any ideas on what I could do?
Thanks
+24Hi
Sorry to hear that.
We have sent you a PM so that we can check this out and get you back into your account as soon as possible.
Regards,
Kash
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