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I can't log into My Account, Help!
Hi I can not log in to my account it is saying not valid even though I have already activated a account
Best answer by Mohammed H
Hello @Leishalou ,
Welcome to the iD Community.
I've renamed your topic for clarity.
Are you using the login details you registered with?
To confirm have you purchased a new plan or are you simply trying to login to check an existing plan you have with us?
Have you tried the Forgotten your password and/or Forgotten your Username feature to help you retrieve your account information?
Mohammed
View originalWelcome to the iD Community.
I've renamed your topic for clarity.
Are you using the login details you registered with?
To confirm have you purchased a new plan or are you simply trying to login to check an existing plan you have with us?
Have you tried the Forgotten your password and/or Forgotten your Username feature to help you retrieve your account information?
Mohammed
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