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I can't register as details are wrong

  • October 15, 2020
  • 1 reply
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i have been trying to register on the app for a few days but it says my details are wrong.  Now when I try to make a call it says I have reached my cap and can’t make any more calls but I have unlimited minutes on my deal. I don’t understand. Please help

Best answer by Ryan D

Hi @Roxanne1,

I am sorry to hear about that! We will help check that your details are correct along with helping you with the cap. Our Support Team will send you a PM now.

Ryan

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1 reply

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • Answer
  • October 17, 2020

Hi @Roxanne1,

I am sorry to hear about that! We will help check that your details are correct along with helping you with the cap. Our Support Team will send you a PM now.

Ryan