I’ve tried to log in numerous times but I kept getting following message despite that I have entered the correct password. Upon entering my username and password, I can see my permalink was directing to my dashboard, but before the page can load it redirected me to this screen.
Best answer by Rory
If you still need help accessing your account, the Live Chat team are operational.
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on the page above, make sure you’re logged into your account, and then scroll down to see the Live Chat section.
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.