I am trying to login to enable me to change a payment date. I am unable to login as I do not have access to the sim card that relates to the contract. This means I can't get the security code that is required to allow me access to the online accounts screen. I have called and been through numerous chat bot phone menus but cant get through to an actual person. I dont want a new sim. I literally want to push the payment date back by a week I don't feel it should be this hard. Send help before I loose my mind.
Solved
Login issues - can't reset password as I don't have the SIM
Best answer by Will R
Hi
I’ll send you a Private Message right away to arrange a new SIM card to be sent out for you.
Will
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