Skip to main content
Solved

I've lost my iD Mobile number

  • September 16, 2020
  • 3 replies
  • 55 views

johnpeterpotts
Community Member

Can anyone help please, I was with ID mobile about 6 months ago, i had a unique number with them now I’m finding lots of places that still calling it, where would this number be now, given to someone else or would i be able to reinstate it with ID or any provider

Best answer by Mohammed H

Hello @johnpeterpotts,

Did you mean that the iD Mobile number you had is now disconnected and you’re just curious about who has the number now?

It’s not possible to re-instate the number.

The number would usually be disconnected. Some numbers are re-used but I don’t believe it would happen so soon.

 

Mohammed

View original
This topic has been closed for replies.

3 replies

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • September 19, 2020

Hello @johnpeterpotts,

Did you mean that the iD Mobile number you had is now disconnected and you’re just curious about who has the number now?

It’s not possible to re-instate the number.

The number would usually be disconnected. Some numbers are re-used but I don’t believe it would happen so soon.

 

Mohammed


johnpeterpotts
Community Member
  • Author
  • Community Member
  • 0 replies
  • September 20, 2020

Thanks for your reply, no I wanted to see if I could get the number back as it is still in all of my on line accounts


Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • September 22, 2020

Hi @johnpeterpotts,

We wouldn't be able to recover the number after a disconnection as we no longer have it on our system. Sorry about that! We would recommend updating the number on each of your accounts to ensure you have no trouble accessing them in the future.

Ryan