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Lost Sim card

  • 16 September 2020
  • 5 replies
  • 71 views

Userlevel 1

I have Lost my sim card. I can’t log in to my ID account. I tried to call. I need a new SIM

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Best answer by Will 18 September 2020, 20:36

Hi @kriswan,

 

We’ll send you a Private Message now to get you a new SIM card sent out.

 

Will

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5 replies

Userlevel 1

I can’t seem to get live chat to work

Userlevel 1

I have sent two messages and received no reply. I called the customer services line and managed to cancel my sim. Does this mean a new sim has been ordered.

I have found it impossible to contact anyone. i am really fed up. I need a phone and I am just thinking about changing providers to one with better customer services

 

Userlevel 1

I need to change my delivery address as no one will be in today. 

Userlevel 4
Badge +6

Hi @kriswan,

 

We’ll send you a Private Message now to get you a new SIM card sent out.

 

Will

Userlevel 7
Badge +9

Hello @kriswan,

I’ve moved all of your posts into one topic.

If you haven’t already, you can change your delivery date via DPD’s portal yourself.

 

Mohammed

 

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