hi
i ordered my daughter a sim only card which she is enjoying using so i wanted to order another sim only card for my son.
so far i have been rejected for the second account. is could this be because i cant have 2 accounts under my name, or because my daughters plan is rolling monthly i need to be seen as good payer before i can order another sim card?
i would really like to have 3 accounts for each of my children and i would have thought ID would have welcomed this.
Also, how long do i have to wait before changing plans on ID as weve only been using them for 1 month and the next bill date is Dec 29th?
Thanks all x
Solved
More than one ID account
Best answer by Kevin M
Hi @JBH1984
After initially purchasing a SIM. We would usually recommend waiting 6 months before we would allow for a second contract/ SIM to be taken out.
We do apologise if the wording of the rejection email implied it was credit check related, this is something we have raised for investigation previously to get the wording of those automated emails changed.
Regards, Kevin
View originalAfter initially purchasing a SIM. We would usually recommend waiting 6 months before we would allow for a second contract/ SIM to be taken out.
We do apologise if the wording of the rejection email implied it was credit check related, this is something we have raised for investigation previously to get the wording of those automated emails changed.
Regards, Kevin
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