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Multiple Accounts

  • December 26, 2018
  • 9 replies
  • 484 views
G
Community Member
I now have three mobile accounts with ID as I look after my family’s mobiles, but I don’t say any ability to combine into one account and logon, instead I have to provide three email addresses and separate passwords. Is there a way of combining so i can monitor and administer without getting confused with the different accounts? I know EE provide this ability.

Best answer by terrywebbs

@GIracer as Phil quite rightly mentions, family accounts is something ID Mobile are working on in development for some time. Something of a topic on the forum for over 6 months now, keep an eye open here and on our Social Media for any news about this.

bookmark these handy links:
https://community.idmobile.co.uk/id-news-and-service-updates-16
facebook.com/idmobileuk/
twitter.com/id_mobile_uk
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9 replies

Gregor
Helpful
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  • Gregor
  • Helpful
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  • 1061 replies
  • December 26, 2018
Hello.

Unfortunately, there is no way to merge all your accounts into one at this moment but hopefully it will be in the future.
I am not iD Mobile employee but I am here to help anyone as best as I can.
terrywebbs
1 person likes this
  • terrywebbs
    terrywebbs
C
Community Member
  • ChrisK
  • Community Member
  • 0 replies
  • December 27, 2018
I don't know of anyone that has one mobile only (statistics say there are about 3 mobiles IN USE for every man woman and child on the planet) and this speaks volumes about idmobile that they don't see this
Phil H
iD Mobile Employee
  • Phil H
  • iD Mobile Employee
  • 411 replies
  • December 27, 2018
Hi ChrisK, this is something we are working towards in future developments. If you keep the app up to date, any changes will be made available.

-Phil

Has my post answered your query? Then please mark it as answered so others can benefit.
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terrywebbs
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  • terrywebbs
    terrywebbs
terrywebbs
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  • terrywebbs
  • Helpful
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  • 515 replies
  • Answer
  • December 27, 2018
@GIracer as Phil quite rightly mentions, family accounts is something ID Mobile are working on in development for some time. Something of a topic on the forum for over 6 months now, keep an eye open here and on our Social Media for any news about this.

bookmark these handy links:
https://community.idmobile.co.uk/id-news-and-service-updates-16
facebook.com/idmobileuk/
twitter.com/id_mobile_uk
H
Community Member
  • henaghanr
  • Community Member
  • 0 replies
  • April 27, 2020

I have two accounts now one for each of my children.  Is there any way of combining the accounts yet?

A
iD Mobile Employee
  • Aklima R
  • iD Mobile Employee
  • 1139 replies
  • April 28, 2020

Hi @henaghanr 

Unfortunately at the moment we are unable to combine both accounts.

We are looking into this.  

 

Regards

Aklima

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
drnhsarja
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  • drnhsarja
  • New
 Contributor
  • 1 reply
  • June 3, 2020
terrywebbs wrote:

@GIracer

as Phil quite rightly mentions, family accounts is something ID Mobile are working on in development for some time. Something of a topic on the forum for over 6 months now, keep an eye open here and on our Social Media for any news about this.

bookmark these handy links:
https://community.idmobile.co.uk/id-news-and-service-updates-16
facebook.com/idmobileuk/
twitter.com/id_mobile_uk

Hi @terrywebbs,

 

hope you will consider family features in id mobile. It seems like a basic feature considering availability of multiple devices for different purposes. 
And to manage family it’s not a basic feature, kind of MUST HAVE feature. 
 

Great to see that you considered it, However, it has been already a year. Please bring your consideration in life. 
 

stay safe. 
 

 

MarkB
Community Member
  • MarkB
  • Community Member
  • 0 replies
  • September 14, 2020

Hi,

is the family account available yet?

Got 2 accounts for my children and just about to get one for myself, maybe, it would be really handy if I could monitor all of them from the app with a single log in.

Ryan D
iD Mobile Employee
  • Ryan D
  • iD Mobile Employee
  • 4571 replies
  • September 16, 2020

Hey @MarkB,

Unfortunately not, online accounts can only be used to view one plan.

Ryan

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