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Need to cancel a SIM-only plan

  • 8 September 2020
  • 1 reply
  • 35 views
Peter96

I bought a new sim deal only to be told that I couldnt keep my number and had to upgrade (which I have). I've now been periodically trying for over a month to speak to someone to cancel the new sim but every time systems are down or I'm stuck in a queue. Please can someone help?

Please cancel transaction ref  ‪112407042‬.  I have screenshot of chats saying to contact back at a later date. 

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Best answer by Mohammed 10 September 2020, 16:12

Hello @Peter96,

 

No problem. We’ll reach out to you via PM so we can get this SIM-only deal cancelled.

 

Mohammed

 

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Mohammed
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Badge +9

Hello @Peter96,

 

No problem. We’ll reach out to you via PM so we can get this SIM-only deal cancelled.

 

Mohammed

 

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