New ID mobile customer.
Fitted new ID mobile SIM. Followed instructions to keep existing previous mobile number (entered PAC from Virgin). Received text saying there is a problem with transferring number.
Who do I contact to get this sorted??
Best answer by Kevin
Could you register your iD Mobile SIM for us [here], ensuring you use the iD Mobile number we gave you with the SIM when doing so.
Once logged in, you’ll be able to submit your number and PAC (code) in there. All should we go well providing your PAC (code) from Virgin is in-date and correctamundo from themselves.
Let us know how you get on though. Ports don’t make progress on weekends, so it’ll be Tuesday the number gets ported if you do that over the weekend.