Skip to main content
Question

Password Reset Code

  • September 15, 2020
  • 1 reply
  • 36 views
Y
Community Member

 Please is there a real person to speak to?

 

I am not receiving a reset code so cannot assess my account.

 

I have tried calling, live chat nothing is working.

Please I just want to leave ID mobile, but wish to do it in the correct way.  

    This topic has been closed for replies.

    1 reply

    Ryan D
    iD Mobile Employee
    • Ryan D
    • iD Mobile Employee
    • 4571 replies
    • September 16, 2020

    Hi @Yellowstar7,

    We are sorry to hear about this. When requesting a reset code, this should be going to your phone via SMS message; are you currently using the SIM card in a device? If so, does the website state that the code has successfully been issued?

    Ryan

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement