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Reactivate a closed account

  • 15 May 2019
  • 1 reply
  • 81 views

I previously had a SIM only account and it was closed in February for one reason or another. I still have the SIM and want to reactivate the account and resume service.
Can this be done and if so how do I go about doing it? All the bank details/DD/stay the same
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Best answer by Mohammed 16 May 2019, 13:28

Hello @idlee,

Unfortunately, we are not able to re-activate a SIM following it's closure.
If you'd like to get services from iD Mobile, you'll need to apply for a new SIM-only contract from our website.

Apologies we couldn't provide a more favourable response here.

Mohammed
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Userlevel 6
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Hello @idlee,

Unfortunately, we are not able to re-activate a SIM following it's closure.
If you'd like to get services from iD Mobile, you'll need to apply for a new SIM-only contract from our website.

Apologies we couldn't provide a more favourable response here.

Mohammed

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