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Registering without Inserting the iD SIM

  • 11 January 2019
  • 3 replies
  • 277 views

Hi. How do I go about opening the app for the first time to enter my PAC code without changing the sim over to receive the text code to the original ID sim number?

thanks in advance
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Best answer by Mohammed 21 January 2019, 15:42

Hey @Meatclaret,

You'll only be able to receive the 8-digit code to the iD SIM card.

We wouldn't provide this via email or to an alternative number.

If you insert the iD SIM into your phone and start the registration process, you'll be able to complete this with the verification code sent to the iD number.

Mohammed
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Userlevel 6
Badge +6
Hey @Meatclaret,

You'll only be able to receive the 8-digit code to the iD SIM card.

We wouldn't provide this via email or to an alternative number.

If you insert the iD SIM into your phone and start the registration process, you'll be able to complete this with the verification code sent to the iD number.

Mohammed
Not really helpful. I need the card for a mobile router for use with my laptop. I do not have a mobile phone. This was explained when I ordered the card, so now what?
Userlevel 6
Badge +6
Hello @MICHAELHENRY,

If you have Facebook or Twitter, you can try contacting our pages on:

https://www.facebook.com/idmobileuk/

Or Tweeting: @iD_Mobile_UK

We can then provide the code to you via the conversation.
The reason I say social media is, if you did email us, by the time we provided that code to you, it would have expired.

This way we can get you the code much quicker and be able to complete registration.

We are experiencing a high volume of contact at the moment but we'll try to get this done as quickly as we can.

Mohammed

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