Solved
Security Code Texts Not Being Received
Hi there, I'm trying to reset my password and the security code texts aren't coming through. Ive put in the correct phone number and tested that the phone in general can receive texts and it's fine. Can someone help so I can reset my password and set up my phone? Thank you!
Best answer by Kevin M
Alternatively @RosieChad you may be able to get hold of our Live Chat Team through here: https://www.idmobile.co.uk/help-and-advice/contact-us
Do you have the SIM of the iD phone you're trying to get a password reset in the phone?
As that would be where the codes would get texted.
Kevin
View originalDo you have the SIM of the iD phone you're trying to get a password reset in the phone?
As that would be where the codes would get texted.
Kevin
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