Hi I’m looking for my transaction number so that I can complete swapping my number over
But I ordered online via carphone warehouse can anyone help where to find it please
Best answer by Michelle
View originalHi I’m looking for my transaction number so that I can complete swapping my number over
But I ordered online via carphone warehouse can anyone help where to find it please
Best answer by Michelle
View originalHi there
Have you since received your SIM?
If so, you should be able to register that on our website: https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount
Once you’ve registered and logged in, you’ll be able to submit your PAC (code) and the number you wish to move over to us within the My Account area there.
That way you won’t need any Transaction Number.
Hi
If you're on a SIM-only plan, you can request a PAC code from within the iD app/MyAccount under "My plan options"
Alternatively, you can contact our Live Chat team here for assistance with cancelling your plan and obtaining a PAC code.
Michelle
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