I’m new to ID mobile, I’m trying to transfer my number from EE to ID and have got a PAC and put in the request. I got a text message saying the process could not be complete because either the name, number or transaction id is incorrect and that I should contact customer services. I just realised its enough impossible to contact customer services, there is no email, the chat is down and the phone number is a robot??? I already kinda regret switching to this network. I have not had the phone more than a week and already want to cancel, please advice.