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Why is the mobile APP no longer working? (Samsung S8)

  • 29 May 2019
  • 2 replies
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Why is the mobile APP no longer working? (Samsung S8)

As per title, the APP was working fine when I initially installed it, went to check a couple of days ago and I get the following error message

'Oops Sorry something went wrong. Please try again later'

That was 2-3 days ago and I still cant get back in.

Any ideas?
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Best answer by colinbailey11 29 May 2019, 10:46

Ignore the above, just deleted the APP and re-installed it and it now works.
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Ignore the above, just deleted the APP and re-installed it and it now works.
Mohammed
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Hello @colinbailey11,
This was going to be what I was going to suggest!

The other thing (should you ever run into the issue and deleting re-installing doesn't fix it) is to try going into your Settings and then Apps/Applications and find the iD app. You should be able to tap "Clear Data" and "Clear Cache"

Glad you managed to fix it anyway!

Mohammed
Has my post answered your query? Then please mark it as answered so others can benefit.

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