Why is the mobile APP no longer working? (Samsung S8)
As per title, the APP was working fine when I initially installed it, went to check a couple of days ago and I get the following error message
'Oops Sorry something went wrong. Please try again later'
That was 2-3 days ago and I still cant get back in.
Any ideas?
Solved
Why is the mobile APP no longer working? (Samsung S8)
Best answer by colinbailey11
Ignore the above, just deleted the APP and re-installed it and it now works.
View originalThis topic has been closed for replies.
Hello @colinbailey11 ,
This was going to be what I was going to suggest!
The other thing (should you ever run into the issue and deleting re-installing doesn't fix it) is to try going into your Settings and then Apps/Applications and find the iD app. You should be able to tap "Clear Data" and "Clear Cache"
Glad you managed to fix it anyway!
Mohammed
This was going to be what I was going to suggest!
The other thing (should you ever run into the issue and deleting re-installing doesn't fix it) is to try going into your Settings and then Apps/Applications and find the iD app. You should be able to tap "Clear Data" and "Clear Cache"
Glad you managed to fix it anyway!
Mohammed
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.