Skip to main content

How to move from iPhone to Samsung

How to move from iPhone to Samsung
iD Mobile
iD Mobile Employee

 

Please note: This article has been archived. For more information, click below.

 

Did this article interest you or help you find an answer to your question?
This topic has been closed for comments

2 replies

hi, im trying to move over from an Apple iPhone 11 to my new Motorola G9 Play, i’m trying to use the Samsung Smart Switch app but every time I go to use it on my Motorola it automatically thinks that my new Motorola is my old phone and tells me to “plug in a new Galaxy phone”, obviously the Motorola is my new phone but I can’t move my data from my iphone to my new one as it thinks its the old phone, i wouldn’t care if i lost all my photos because i have them on google drive but I really desperately want to transfer over all my messages especially from my parents and boyfriend but it wont allow it, can anyone please please help?


Michelle
iD Mobile Employee
  • iD Mobile Employee
  • 1540 replies
  • October 18, 2021

Hello @lostinthisworld699 

Have you tried to transfer your data via the USB cable?

 

Michelle 

iD Mobile