Skip to main content
Matthew T
iD Mobile Employee
iD Mobile Employee
November 27, 2024
Blog

Roam Beyond add-ons are here!

  • November 27, 2024
  • 54 replies
  • 57078 views
Roam Beyond add-ons are here!

Here’s some exciting news for iD Mobile customers! We’ve listened to your feedback and are adding even more options to make staying connected abroad easier, whether you’re a seasoned traveller or planning your first trip abroad.

Our Roam Free feature has been a game-changer for years, offering unbeatable value and flexibility when you travel to some of the most popular destinations in the EU and beyond. And now, if you fancy going even further afield, we’re adding Roam Beyond add-ons! Let’s see how these can make your travels hassle-free and more budget friendly.

 

Roam Free: your iD Mobile travel companion.

 

 

Before we tell you about our new Roam Beyond add-ons, here’s a quick reminder of what our existing Roam Free feature is all about. With Roam Free, you can use your UK monthly allowances of minutes, texts, and data (up to 30GB!) in 50 destinations. From sipping espresso in Italy to surfing in Spain, your phone will work just as it does at home - at no extra cost.

Ready to explore? Roam Free is perfect for anyone staying within our list of included countries.

 

What if you want to travel further?

 

 

We get it. Not all adventures are confined to our 50 Roam Free destinations. Perhaps you are dreaming of safaris in South Africa, road trips in the USA, or even relaxing in exotic Morocco. We’ve listened to your feedback and have introduced Roam Beyond add-ons - offering you data roaming in 10 new destinations.

 

Roam Beyond add-ons: stay connected in even more places.

 

 

Roam Beyond add-ons are designed for those exploring destinations like the USA, India, Australia, and beyond. While they’re data-only (no calls or texts), you can still stay in touch using apps like iMessage, WhatsApp, FaceTime, and Messenger. Here’s the rundown of our Roam Beyond add-on options:

 

Duration Data Price
1 Day 2GB £5
5 Days 10GB £20
10 Days 20GB £35

 

These add-ons are available in ten popular destinations: USA, India, Morocco, South Africa, New Zealand, Turkey, Mexico, Australia, Hong Kong, and Switzerland.

 

How to purchase a Roam Beyond add-on.

 

Purchasing a Roam Beyond add-on is quick and simple, simply check out the steps in the article below. The cost of the add-on will be added to your next billing cycle. It’s that easy!

 

 

FAQs.

 

When does my Roam Beyond add-on start?

Your Roam Beyond add-on starts immediately after purchase. To avoid unexpected charges at your destination, we recommend buying it while still in the UK. Alternatively, you can turn roaming off, connect to a secure local Wi-Fi once you arrive, and purchase your add-on then.

 


 

How long does my Roam Beyond add-on last?

Roam Beyond add-ons last for 1 day, 5 days, or 10 days, starting from the time of purchase. You can check your app dashboard or online account to see when it expires.

 


 

Can I buy a recurring Roam Beyond add-on?

We don’t offer recurring Roam Beyond add-ons. You’ll need to buy a new one if you’re current one expires, but don’t worry – we’ve made it quick and easy for you to do this. See ‘How to purchase a Roam Beyond add-on’ above.

 


 

Can I cancel a Roam Beyond add-on?

Roam Beyond add-ons can’t be cancelled. They naturally expire after their duration.

 


 

Will my Bill Cap affect my Roam Beyond add-on?

Nope! Roam Beyond add-ons are separate from your Bill Cap. If you have a £3 Bill Cap and buy a £5 Roam Beyond add-on, your Bill Cap will remain untouched.

 


 

Do Roam Beyond add-ons carry over after a plan change or upgrade?

Yes. Your Roam Beyond add-on will stay on your account even if you switch plans.

 


 

I’ve gone over my allowance—can I use an add-on to cover it?

Not retroactively, but buying an add-on immediately helps you avoid higher out-of-bundle charges for future usage.

 


 

Can I use my add-ons abroad?

Yes. UK Add-ons work in Roam Free destinations up to 30GB. Roam Beyond add-ons work in selected destinations outside the Roam Free zone.

 


 

Ready to Explore?

Whether you’re sticking to Roam Free countries or heading further afield, staying connected with iD Mobile has never been easier or more affordable. With Roam Beyond add-ons, your adventures will be powered by reliable data wherever you go.

    54 replies

    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 16, 2025

    I got really excited as I am travelling to Morocco next month, but wow the prices aren't great, maybe for the 1 day deal is brilliant but e-sim are convenient with at least half the price for the 5 days! Especially nowadays most phones support that. still great to see a bit of creativity for the network users.


    Morning ​@Abdelaziz Nagy. Thanks for the feedback regarding pricing, I’ve shared this with the team. Hope you have a great time in Morocco! Thanks.

    iD Community Manager
    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 16, 2025

    I totally agree,  too expensive, I think the line about extensive market research is  just “lip service”

    if you had of done any research you would not be having this

    kind of response  now!


    Morning ​@Jshurmer! We’ve received plenty of feedback on our Roam Beyond Add-Ons, and overall, it’s been very positive! Thank you for sharing your thoughts on pricing – I’ve passed it on to the relevant teams.

    iD Community Manager
    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 16, 2025

    It's expensive (surely market research would show this!) and random amount days because most people go away for 7 or 14 days but you're offering 5 or 10 days 🥴🥴 1, 3, 7, 14 would be better, moreso if you're keeping these prices.... 35 for 14 days is much more appealing, 20 for 7 days.... I'd say a little cheaper than those numbers but can't see ID dropping them .....


    Morning ​@Louise Ward! Thanks for the feedback regarding the different durations of Add-ons we offer. I’ve shared this with the team. Fun fact: The average length of a holiday abroad is 9 days, so our 10 day Add-on would accommodate this!

    iD Community Manager
    New Contributor
    January 16, 2025

    I'm not sure these were the responses they were hoping for 😂😂😂

    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 16, 2025

    I'm not sure these were the responses they were hoping for 😂😂😂


    All feedback, both positive and constructive is appreciated. This is just the first step of our Roam Beyond Add-on proposition, so stay tuned! Thanks.

    iD Community Manager
    New Contributor
    January 16, 2025

    You can buy a 1 month data only sim in Turkey for £7-10  and much cheaper e sim for anywhere in the world that your price.

    Linda R
    New Contributor
    January 16, 2025

    This is so expensive. I got a physical sim in Morocco with 30GB data for 1 month for less than £20. 

    Jaxxy56
    Active Contributor
    Active Contributor
    January 16, 2025

    Since Id Mobile runs on the Three network, why not cover the destinations that they can? Your prices for roaming those places are rather high I think. At the moment buying a Three PAYG is better value and covers more places.

    Shaun Penton
    New Contributor
    New Contributor
    January 16, 2025

    Agreed - this is far too expensive.  My usual go to eSIM provider does a 7 day validity 2GB SIM for £7, or a 30 day 10GB SIM for £20.  The validity just isn’t long enough.

    Also, surely you can get a better deal for Switzerland?  It was enough of a surprise discovering that wasn’t included in your list of 50 countries, when pretty much the entire continent is covered...  

    Matthew T
    iD Mobile Employee
    Matthew TAuthor
    iD Mobile Employee
    January 16, 2025

    @Roebuck, ​@Dannyparkerr - Thanks for your feedback regarding pricing in Morocco and Turkey - I’ve passed this onto the team.

    iD Community Manager