Skip to main content
Emil E
iD Mobile Employee
iD Mobile Employee
September 2, 2020
Blog

We've Reached Over 25K iD Community Members.

  • September 2, 2020
  • 156 replies
  • 7108 views
We've Reached Over 25K iD Community Members.

We’re excited to announce that we’ve recently reached a big milestone, we now have over 25,000 iD Community members. We’re proud to have an active Community with people getting involved by helping each other, entering competitions and reading interesting articles.

Since its inception, the iD Community has always been about giving our customers direct help and empowering all of you to help each other. And you’ve all been brilliant.

Our Community wouldn’t be the handy, helpful, friendly forum it is without our wonderful members. Over 6,000 questions have been asked on this platform, with an average of over 3 responses per question. That shows you guys have done an awesome job helping each other get the most out of your iD Mobile plans and smartphones.

We must mention a few of our iD Superheroes, here. These are the iD Community members that are the most active, that answer a huge number of Community questions and have solved queries on everything from switching SIM cards to Wi-Fi calling.

Our Top 3 iD Superheroes are @Gregor@terrywebbs and @Adzdalton  - Thank you for assisting our community members and making the Community an epic place to be!

There’s no time to rest on our laurels, though. We want the iD Community to be even bigger and better, and we can’t do that without your help. Get chatting with fellow iD’ers and answering questions, and you could be well on your way to earning that Superhero tag!

The more you engage and help answer questions etc on the community, the more likely you are to hit the criteria needed to rank up. As you rank up and get to the higher tier ranks, we may reward you with perks like; extra Data Add-Ons, vouchers and gift cards to your favourite stores, and more.  If you’re unsure on how to get started, find out how to use the iD Community right here.

Competition Time!

Finally, to celebrate the Community’s achievement, we’re running a competition. All you have to do is tell us below, ‘what’s your favourite thing about the iD Mobile Community?’ We’ll pick one lucky winner who’ll get their hands on a £250 Currys PC World voucher! The deadline is midnight Monday 14th September, so make sure you get your answer in before the close.

Best of luck!

 

    This topic has been closed for replies.

    156 replies

    Dinomartino
    New Contributor
    New Contributor
    September 8, 2020

     

    My favourite thing about the iD Mobile community is being able to enter competitions like these

    Nelnoo
    New Contributor
    New Contributor
    September 8, 2020

    ID has been a good mobile provider for me, can't say I've known about or engaged in the ID community but I do love a competition. My favourite thing about the ID community is that it exists 

    terrywebbs
    Helpful Contributor
    Helpful Contributor
    September 8, 2020

    The helpful category listings under Help & Support...

    Explaining what you need to do, from how to get started up to billing issues when you upgrade.

    Very detailed explanations to help even those first time users get to grips with ID Mobile.

    Aleks Catteraker
    Active Contributor
    Active Contributor
    September 8, 2020

    The prices are the best I've seen.

    Active Contributor
    September 8, 2020

    My favourite thing has got to be the ease of access to tips and help from employees and customers alike, I don’t know anything else like this :blush:

    BrianB
    New Contributor
    New Contributor
    September 8, 2020

    My favourite things are the competitions and the very helpful people on here

    Richiewyn
    Active Contributor
    Active Contributor
    September 8, 2020

    The app and online services are great and the having the ID Mobile Community is a really helpful and friendly.

    New Contributor
    September 8, 2020

    To be honest I am new to ID mobile’s community and I have never used it. Hopefully I won’t need to use it often and my ID experience will be as smooth as It has been for the last 3 years. 

    Nannybye843
    New Contributor
    New Contributor
    September 9, 2020

    ID mobile is well-liked in my home. If I need help I just give them a ring & I do get answered more or less straight away & sort the problem, straight away. Great business.

    New Contributor
    September 9, 2020

    It's simplicity