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We've Reached Over 25K iD Community Members.

  • September 2, 2020
  • 156 replies
  • 6913 views
We've Reached Over 25K iD Community Members.
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156 replies

  • New Contributor
  • September 8, 2020

This is lovely but I can’t get hold of ANYONE on the CustomerServices line or live chat. I’ve been trying since Friday. I switched to SIM only contract on Friday morning, was told the service would move to SIM within 24 hours, but since Friday evening my phone has been saying Emergency Calls Only and I haven’t been able to use it, or my data. My son starts Primary School on Thursday and I need to be contactable on my mobile. I also posted a message on here yesterday. Please can someone get in touch with me ASAP? Thanks.


  • Active Contributor
  • September 8, 2020

Having somewhere to go if you have a problem 


danathediva1
New Contributor
  • New Contributor
  • September 8, 2020

We’re excited to announce that we’ve recently reached a big milestone, we now have over 25,000 iD Community members. We’re proud to have an active Community with people getting involved by helping each other, entering competitions and reading interesting articles.

Since its inception, the iD Community has always been about giving our customers direct help and empowering all of you to help each other. And you’ve all been brilliant.

Our Community wouldn’t be the handy, helpful, friendly forum it is without our wonderful members. Over 6,000 questions have been asked on this platform, with an average of over 3 responses per question. That shows you guys have done an awesome job helping each other get the most out of your iD Mobile plans and smartphones.

We must mention a few of our iD Superheroes, here. These are the iD Community members that are the most active, that answer a huge number of Community questions and have solved queries on everything from switching SIM cards to Wi-Fi calling.

Our Top 3 iD Superheroes are @Gregor@terrywebbs and @Adzdalton  - Thank you for assisting our community members and making the Community an epic place to be!

There’s no time to rest on our laurels, though. We want the iD Community to be even bigger and better, and we can’t do that without your help. Get chatting with fellow iD’ers and answering questions, and you could be well on your way to earning that Superhero tag!

The more you engage and help answer questions etc on the community, the more likely you are to hit the criteria needed to rank up. As you rank up and get to the higher tier ranks, we may reward you with perks like; extra Data Add-Ons, vouchers and gift cards to your favourite stores, and more.  If you’re unsure on how to get started, find out how to use the iD Community right here.

Competition Time!

Finally, to celebrate the Community’s achievement, we’re running a competition. All you have to do is tell us below, ‘what’s your favourite thing about the iD Mobile Community?’ We’ll pick one lucky winner who’ll get their hands on a £250 Currys PC World voucher! The deadline is midnight Monday 14th September, so make sure you get your answer in before the close.

Best of luck!

 

My favourite thing about the iD community is the friendly people !! Social media is a tricky place and I like nice groups like this one x


  • Active Contributor
  • September 8, 2020

Its good to have people to ask to help you with any problems you are having, and the competitions are great.  Here’s hoping…….    :-)


  • Active Contributor
  • September 8, 2020

The ID Mobile community is the best way to connect, share and innovate.


  • Active Contributor
  • September 8, 2020

Hints and tips obvs. 


  • New Contributor
  • September 8, 2020

Interesting as not seen a forum like this before.  Helpful for quick answers and a place to look for help and ideas.  Thanks you

 


leo
New Contributor
  • New Contributor
  • September 8, 2020

The ID mobile community is friendly and helpful !

Thank you 


  • New Contributor
  • September 8, 2020

We’re excited to announce that we’ve recently reached a big milestone, we now have over 25,000 iD Community members. We’re proud to have an active Community with people getting involved by helping each other, entering competitions and reading interesting articles.

Since its inception, the iD Community has always been about giving our customers direct help and empowering all of you to help each other. And you’ve all been brilliant.

Our Community wouldn’t be the handy, helpful, friendly forum it is without our wonderful members. Over 6,000 questions have been asked on this platform, with an average of over 3 responses per question. That shows you guys have done an awesome job helping each other get the most out of your iD Mobile plans and smartphones.

We must mention a few of our iD Superheroes, here. These are the iD Community members that are the most active, that answer a huge number of Community questions and have solved queries on everything from switching SIM cards to Wi-Fi calling.

Our Top 3 iD Superheroes are @Gregor@terrywebbs and @Adzdalton  - Thank you for assisting our community members and making the Community an epic place to be!

There’s no time to rest on our laurels, though. We want the iD Community to be even bigger and better, and we can’t do that without your help. Get chatting with fellow iD’ers and answering questions, and you could be well on your way to earning that Superhero tag!

The more you engage and help answer questions etc on the community, the more likely you are to hit the criteria needed to rank up. As you rank up and get to the higher tier ranks, we may reward you with perks like; extra Data Add-Ons, vouchers and gift cards to your favourite stores, and more.  If you’re unsure on how to get started, find out how to use the iD Community right here.

Competition Time!

Finally, to celebrate the Community’s achievement, we’re running a competition. All you have to do is tell us below, ‘what’s your favourite thing about the iD Mobile Community?’ We’ll pick one lucky winner who’ll get their hands on a £250 Currys PC World voucher! The deadline is midnight Monday 14th September, so make sure you get your answer in before the close.

Best of luck!

 

We’re excited to announce that we’ve recently reached a big milestone, we now have over 25,000 iD Community members. We’re proud to have an active Community with people getting involved by helping each other, entering competitions and reading interesting articles.

Since its inception, the iD Community has always been about giving our customers direct help and empowering all of you to help each other. And you’ve all been brilliant.

Our Community wouldn’t be the handy, helpful, friendly forum it is without our wonderful members. Over 6,000 questions have been asked on this platform, with an average of over 3 responses per question. That shows you guys have done an awesome job helping each other get the most out of your iD Mobile plans and smartphones.

We must mention a few of our iD Superheroes, here. These are the iD Community members that are the most active, that answer a huge number of Community questions and have solved queries on everything from switching SIM cards to Wi-Fi calling.

Our Top 3 iD Superheroes are @Gregor@terrywebbs and @Adzdalton  - Thank you for assisting our community members and making the Community an epic place to be!

There’s no time to rest on our laurels, though. We want the iD Community to be even bigger and better, and we can’t do that without your help. Get chatting with fellow iD’ers and answering questions, and you could be well on your way to earning that Superhero tag!

The more you engage and help answer questions etc on the community, the more likely you are to hit the criteria needed to rank up. As you rank up and get to the higher tier ranks, we may reward you with perks like; extra Data Add-Ons, vouchers and gift cards to your favourite stores, and more.  If you’re unsure on how to get started, find out how to use the iD Community right here.

Competition Time!

Finally, to celebrate the Community’s achievement, we’re running a competition. All you have to do is tell us below, ‘what’s your favourite thing about the iD Mobile Community?’ We’ll pick one lucky winner who’ll get their hands on a £250 Currys PC World voucher! The deadline is midnight Monday 14th September, so make sure you get your answer in before the close.

Best of luck!

 

My favourite thing about the id mobile community is always getting help whenever it is needed from a great community! 


  • New Contributor
  • September 8, 2020

My favourite thing about the id mobile community is always getting help whenever it is needed from a great community! 


Dinomartino
New Contributor
  • New Contributor
  • September 8, 2020

 

My favourite thing about the iD Mobile community is being able to enter competitions like these


Nelnoo
New Contributor
  • New Contributor
  • September 8, 2020

ID has been a good mobile provider for me, can't say I've known about or engaged in the ID community but I do love a competition. My favourite thing about the ID community is that it exists 


terrywebbs
Helpful Contributor
  • Helpful Contributor
  • September 8, 2020

The helpful category listings under Help & Support...

Explaining what you need to do, from how to get started up to billing issues when you upgrade.

Very detailed explanations to help even those first time users get to grips with ID Mobile.


Aleks Catteraker
Active Contributor

The prices are the best I've seen.


  • Active Contributor
  • September 8, 2020

My favourite thing has got to be the ease of access to tips and help from employees and customers alike, I don’t know anything else like this :blush:


BrianB
New Contributor
  • New Contributor
  • September 8, 2020

My favourite things are the competitions and the very helpful people on here


Richiewyn
Active Contributor
  • Active Contributor
  • September 8, 2020

The app and online services are great and the having the ID Mobile Community is a really helpful and friendly.


  • New Contributor
  • September 8, 2020

To be honest I am new to ID mobile’s community and I have never used it. Hopefully I won’t need to use it often and my ID experience will be as smooth as It has been for the last 3 years. 


Nannybye843
New Contributor
  • New Contributor
  • September 9, 2020

ID mobile is well-liked in my home. If I need help I just give them a ring & I do get answered more or less straight away & sort the problem, straight away. Great business.


  • New Contributor
  • September 9, 2020

It's simplicity 


NickyO
New Contributor
  • New Contributor
  • September 9, 2020

Friendly, helpful community & the great competitions like this one ! 🙂


  • New Contributor
  • September 9, 2020

My favourite thing about the iD Mobile Community is the helpful information available at hand.


  • New Contributor
  • September 9, 2020

ID community is a community where people care for one another, where one person's problem becomes the problem of all, where we all feel safe, happy and fulfilled..


SB_IDuser
New Contributor
  • New Contributor
  • September 9, 2020

This looks great! Not used it so far but looking forward to getting help or helping other ID users. Great idea.


  • New Contributor
  • September 9, 2020

what’s your favourite thing about the iD Mobile Community? I like how easy and simple it is to use, iD offered a simple, cost effective plan which allowed me to control how much I spend. And the ability to control my plan from the app is great.