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Best answer by andewhite

Other forum members have noticed this problem as well @Teacher.

@PaulnMandy and @Alcapone786 have mentioned this issue with the iD app.

I think the workaround is to login to your iD account from https://my.idmobile.co.uk.

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I cannot open my bills in the app.

Following the instructions on the message doesn't help as there's no 'storage' option.

I'm using a Google Pixel 6 Pro. If that's any help to anyone out there who may be able to help with my question.

+26

Other forum members have noticed this problem as well @Teacher.

@PaulnMandy and @Alcapone786 have mentioned this issue with the iD app.

I think the workaround is to login to your iD account from https://my.idmobile.co.uk.

Forum member (non-iD).

Thanks. I'll give that a try.

+24

Welcome to the Community!

Please let us know how you get on and we would be happy to help.

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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