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£100 Currys voucher

Elvis James
New
 Contributor

 

I hope you're well. When I purchased my phone, I was entitled to a £100 Currys voucher, which was also mentioned in my contract. However, I have not yet received it.

Could you please let me know when I can expect to receive the voucher?

 

Best answer by Kash

Hi ​@Elvis James,

Welcome to the Community!

Can you please confirm the voucher that you are referring to?

Please could you also confirm the make and model of the handset purchased?

All our offers are available at the link below:

https://www.idmobile.co.uk/claim-your-offer

 

Kash

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    11 replies

    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8192 replies
    • Answer
    • January 14, 2025

    Hi ​@Elvis James,

    Welcome to the Community!

    Can you please confirm the voucher that you are referring to?

    Please could you also confirm the make and model of the handset purchased?

    All our offers are available at the link below:

    https://www.idmobile.co.uk/claim-your-offer

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Joanna Clayton
    Active Contributor
    • Joanna Clayton
    • Active Contributor
    • 8 replies
    • February 11, 2025

    I purchased on the above offer and haven't received my voucher yet. Please can you help!

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2119 replies
    • February 15, 2025

    Hello ​@Joanna Clayton 

     

    Thank you for getting in touch. 

    We are sorry to hear you have not received the gift. 

    When did you make the purchase please? 

     

    Thanks, 

    Nat 

    Joanna Clayton
    Active Contributor
    • Joanna Clayton
    • Active Contributor
    • 8 replies
    • February 15, 2025
    Natalie W wrote:

    Hello ​@Joanna Clayton 

     

    Thank you for getting in touch. 

    We are sorry to hear you have not received the gift. 

    When did you make the purchase please? 

     

    Thanks, 

    Nat 

    I ordered on mobiles.co.uk order number 137141272 and I placed the order on 1st December.

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2119 replies
    • February 16, 2025

    Thank you. 

     

    Can you please confirm the handset make/model and the plan you opted for? 

     

    Nat 

    Joanna Clayton
    Active Contributor
    • Joanna Clayton
    • Active Contributor
    • 8 replies
    • February 16, 2025
    Natalie W wrote:

    Thank you. 

     

    Can you please confirm the handset make/model and the plan you opted for? 

     

    Nat 

     

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3886 replies
    • February 17, 2025

    Hey there ​@Joanna Clayton, thank you.

     

    When you ordered from Mobiles.co.uk, did it state you were eligible for this promotion please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Joanna Clayton
    Active Contributor
    • Joanna Clayton
    • Active Contributor
    • 8 replies
    • February 17, 2025
    Tyler wrote:

    Hey there ​@Joanna Clayton, thank you.

     

    When you ordered from Mobiles.co.uk, did it state you were eligible for this promotion please?

     

    Thanks,

    Tyler

    Yes it did!

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3886 replies
    • February 20, 2025

    Hey there ​@Joanna Clayton, no problem. Would you be happy for us to PM you to investigate and raise this further here?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Joanna Clayton
    Active Contributor
    • Joanna Clayton
    • Active Contributor
    • 8 replies
    • February 20, 2025
    Tyler wrote:

    Hey there ​@Joanna Clayton, no problem. Would you be happy for us to PM you to investigate and raise this further here?

     

    Thanks,

    Tyler

    Yes please, I have also tried contacting mobiles.co.uk directly but I haven't had a response from them yet.

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2119 replies
    • February 24, 2025

    Thank you ​@Joanna Clayton 

     

    Please check your inbox for a message from us :) 

     

    Nat 

    Reply.


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