£100 Currys Voucher - link from Money Saving Expert - SCAM? | iD Mobile Community
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£100 Currys Voucher - link from Money Saving Expert - SCAM?

  • December 29, 2022
  • 7 replies
  • 294 views
J
Active Contributor

I ordered my Pixel 7 on the 19th November through an affiliate link on MSE’s phone finder tool. I was told that I’d get a £100 Currys Voucher, and that’s the ONLY reason I joined this god forsaken network. Why am I yet to receive my voucher, 30 days AFTER the promo has ended?

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    7 replies

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • December 30, 2022

    Hi @JPE23 

     

    Sorry to hear you’ve been affected by this, this isn’t a scam, the team are working through a backlog of these vouchers, we believe these vouchers should be sent to you via email by 08/01/23, apologies for the delay on this.

     

    Please let us know if you don’t have it by then.

     

    Tom

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    J
    Active Contributor
    • JPE23
    • Author
    • Active Contributor
    • December 30, 2022

    So now you have moved the goalposts and changed the date? It really shouldn’t be difficult to send out an email link to hundreds/thousands of customers.

    T
    Active Contributor
    • TheFeds
    • Active Contributor
    • December 30, 2022

    Agreed - not good enough. I advise all to make a complaint with ID through their process. 

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • December 30, 2022

    Hi @JPE23 

     

    We didn’t expect this to be the case, we had no reason to believe there would be a delay until it happened and apologise for the delay itself, unfortunately at this time we can only advise to allow until 08/01/23.

     

    Tom

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    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • December 30, 2022

    Hi @TheFeds 

     

    If you’d like to make a complaint you can do so via the following link.

     

    Tom

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    T
    Active Contributor
    • TheFeds
    • Active Contributor
    • December 30, 2022

    @Tom I already did. Thanks 

    Mohammed H
    iD Mobile Employee
    • Mohammed H
    • iD Mobile Employee
    • January 2, 2023

    If you need any further support, please let us know @TheFeds 

    Mohammed

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