£100 Currys Voucher - link from Money Saving Expert - SCAM? | iD Mobile Community
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£100 Currys Voucher - link from Money Saving Expert - SCAM?

  • December 29, 2022
  • 7 replies
  • 294 views

I ordered my Pixel 7 on the 19th November through an affiliate link on MSE’s phone finder tool. I was told that I’d get a £100 Currys Voucher, and that’s the ONLY reason I joined this god forsaken network. Why am I yet to receive my voucher, 30 days AFTER the promo has ended?

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7 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • December 30, 2022

Hi @JPE23 

 

Sorry to hear you’ve been affected by this, this isn’t a scam, the team are working through a backlog of these vouchers, we believe these vouchers should be sent to you via email by 08/01/23, apologies for the delay on this.

 

Please let us know if you don’t have it by then.

 

Tom


  • Author
  • Active Contributor
  • December 30, 2022

So now you have moved the goalposts and changed the date? It really shouldn’t be difficult to send out an email link to hundreds/thousands of customers.


  • Active Contributor
  • December 30, 2022

Agreed - not good enough. I advise all to make a complaint with ID through their process. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • December 30, 2022

Hi @JPE23 

 

We didn’t expect this to be the case, we had no reason to believe there would be a delay until it happened and apologise for the delay itself, unfortunately at this time we can only advise to allow until 08/01/23.

 

Tom


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • December 30, 2022

Hi @TheFeds 

 

If you’d like to make a complaint you can do so via the following link.

 

Tom


  • Active Contributor
  • December 30, 2022

@Tom I already did. Thanks 


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • January 2, 2023

If you need any further support, please let us know @TheFeds 

Mohammed