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Question

1d customer keep gettong prank calls need new number

  • June 28, 2025
  • 3 replies
  • 145 views
Z
Active Contributor

Hello how do I get to change my 1d number to another. I keep getting prank calls and calls no one speaks for last two week and still happing I would like to change my phone number.

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • June 30, 2025

    Hey there ​@Zerocool, we hope that ​@Decembersangel72 was able to help.

     

    If you still require assistance, please do let us know.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Z
    Active Contributor
    • Zerocool
    • Author
    • Active Contributor
    • July 2, 2025

    It’s a contract I have so it’s not possible to change my phone number? Sorry I’ve been with 1D for 8 months after my o2 contract expired but it’s my first time getting this must calls. But thank you for replying. 
     

    Kind Regards A.

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • July 2, 2025

    Hey there ​@Zerocool, we do offer a number change service if you wish, and this would cost £25.00. If you’d like to proceed, we’ll drop you a PM.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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