Question

1p still pending in my account


Hi I still have 1p still pending in my bank account and I know the phone I wanted is a per-order has  I ordered the iPhone SE 2020 in red but was just wondering as to why my account is still pending with the 1p


6 replies

Userlevel 3
Badge +2

Hi @CerryM 

I’m sorry to hear about this.

If the transaction has not gone through, then the 1p payments that are pending will be released in due course.

Have you tried to make the order from a different device and/or browser?

Thanks,

Pearl

I per-order it though the app 

Has it’s an upgrade I went for I did it though my app 

Userlevel 7
Badge +8

Hello @CerryM,

 

Have you received an email confirmation since regarding your order?

 

Mohammed

 

@Mohammed i had a email saying that my order was still being processing as it’s a pre-order and the pending 1p has gone thought now so just a matter of waiting for the date now 9/6/20 for the phone to be ready and they said I will have a email when it’s out for delivery 

Userlevel 3
Badge +2

Hi @CerryM 

Glad to hear its being processed.

Thanks for letting us know.

Pearl

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