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2 questions. How do i change my billing date? I have requested my number to be changed which is suppose to happening today and has not uet happened?

  • October 22, 2024
  • 2 replies
  • 142 views

Madison Plumb
New
 Contributor

My number is being transfered over from my old sim through a PAC code. I requested this yesterday and received a text to say it will happen today. My old sim has now stopped working but not on my mew one. How likely long is this going to take as I do need my number for work. 

 

I am also hoping to change my billing date to be nearer to the end of each month or mid month if possible please? 

Best answer by Kash M

Hi @Madison Plumb,

Welcome to the Community!

You can find further information regarding direct debit dates at the link below:

 

Kash

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2 replies

Madison Plumb
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • October 22, 2024

Hi, sorry, I can now confirm my number has been transferred but I would still like to know more about changing my billing date please? 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • October 23, 2024

Hi @Madison Plumb,

Welcome to the Community!

You can find further information regarding direct debit dates at the link below:

 

Kash