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2nd account not showing in new app

  • June 28, 2024
  • 1 reply
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R
Community Member
  • Rizz
  • Community Member

The app is showing my account but since I reinstalled it, it is not showing anything about my daughters plan even though I am still making monthly payments of £21.98. Need to know when upgrade due. 

Best answer by Tom

Hi @Rizz 

 

Have you tried re-adding the other plan to your app?

 

Tom

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    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8484 replies
    • Answer
    • July 11, 2024

    Hi @Rizz 

     

    Have you tried re-adding the other plan to your app?

     

    Tom

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