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3 month apple subscription not working

  • December 18, 2024
  • 3 replies
  • 107 views

  • Active Contributor
  • 7 replies

Hello, new customer to Id mobile, so looking for some help please.

Received email today to say I can apply for 3 months of apple TV/arcade/music for free. 

Followed the link and the steps, verified my card /purchase with the bank app. 

Then when I get told to return to id mobile, it takes me back lt a loading page. Then crashes with a 404 message. 

Any help would be appreciated.

Thanks

Greg

3 replies

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3801 replies
  • December 19, 2024

Hey there ​@Greeeg, sorry to hear that.

 

Can you send us a screenshot of the error you receive please?

 

Thank you,

Tyler


  • Author
  • Active Contributor
  • 7 replies
  • December 19, 2024

Hi Tyler,

Sure here is a screenshot I took just now.

A bit suspicious that I get a 404 on something like apple.

Any help would be appreciated.

 


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  • iD Mobile Employee
  • 2119 replies
  • December 20, 2024

Thank you. 

 

Can you please  copy the link in to another browser?

Also, please try clearing your Cache/cookies. 

 

Nat