4g+ bars but no data and can't call | iD Mobile Community
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4g+ bars but no data and can't call

  • January 20, 2025
  • 1 reply
  • 32 views

Gaz Mangrove
Community Member

Hi. 

I loved to a new area which coverage checker says has excellent 4g indoor and outdoor service although my house is very close to 1 block of "outdoor service only". S23 ultra. Postcode gu359pb. 

When I make calls others cant hear me but I can hear them, but in the evening sometimes they can hear me. 

This is with 2-3 bars. 

Also when I connect to Internet it either works very slowly or says "no Internet connection" at the top of screen but it shows 4g+ and several bars.

I tried connecting to another network and back to id but it didn't work. 

I remember I used to have zero Internet at all in London and I entered some updated settings somehow and it worked after but I don't remember what I did. Maybe it needs this again.

Please can someone advise?

Thanks. 

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • January 25, 2025

Hey there ​@Gaz Mangrove, sorry to hear that.

 

How long has this been an issue for, and what phone do you have please?

 

Thanks,

Tyler