I upgraded my sim to a 24 month contract sim with ID Mobile and there was a £50 gift card offered but I can't get any help with this. I assumed it was with Curry's but both ID Mobile & Curry's live chat are blaming each other and not offering any help with this!
Solved
£50 Gift Card help!
Best answer by Matthew T
Hey
Looks like the Gift Card was delivered on the 19th February 2025 at 11:24, via our courier DPD.
Did you receive any emails from DPD regarding this? If not, happy to send you the Tracking Number and attached image via Private Messages.
Thanks.
+22Have you checked your paperwork/emails?
I haven't received any email. I've attached any image of the contract details where it mentions the gift card.
+22Who did you do the upgrade through?
I did directly though the ID mobile phone app. I have attached two screenshots which show live chats from both ID & Curry's customer services blaming each other!
+22I will pass it onto a moderator to reply to you.
+24Hey
Looks like the Gift Card was delivered on the 19th February 2025 at 11:24, via our courier DPD.
Did you receive any emails from DPD regarding this? If not, happy to send you the Tracking Number and attached image via Private Messages.
Thanks.
Hi, I didn't receive anything. Please send me the information.
????????
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