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500GB, unlimited calls, unlimited texts plan SIM with ID mobile BARELY working with 4G router

  • November 13, 2024
  • 1 reply
  • 120 views

I have just purchased a 500GB, unlimited calls, unlimited texts plan with ID mobile with an iPhone 16 Pro.

 

The sim works fine with the iPhone, getting around 100/120Mbps download on 5G.


When I remove the sim and put it into my 4g router the data speeds become unbearably horrifically slow. We’re talking <1Mbps which is basically completely unusable. 


Does anyone have a fix for this or does ID mobile know why the speeds are being so drastically reduced when the sim is in the 4g router? Considering cancelling the whole plan if this can’t be rectified as with my previous provided (UW/EE) I could interchange between phone and 4G router with no drop in speeds whatsoever.

 

Thank you​​​​​​

1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3886 replies
  • November 14, 2024

Hey there ​@Rhigg1000x56, thank you for reaching out.

 

Unfortunately, we only officially support the usage of our SIM cards within handset devices, and the ones listed on our website.

 

We don’t officially support our SIM cards for usage in any other external products, so we cannot confirm if they’ll work, or perform the same inside one of those.

 

Sorry about that.

 

Thanks,

Tyler