Skip to main content
Question

50GB Bonus data not working

  • June 25, 2025
  • 1 reply
  • 14 views
N
Community Member

I have a 4GB contract with a 50GB loyalty bonus.  It has worked ok for the last 14 months or so, but I now don’t seem to be able to use any data at all after my 4gb has been used.  What is going on?

    1 reply

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • June 27, 2025

    Hey there ​@neilariches1972, sorry to hear that. How long was the 50GB loyalty bonus for, was it 12-months only?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply


    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement