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Question

5G

George1932
Community Member

I am IN a 5 G AREA WHY  CANTI GET 5 G? 
 

    2 replies

    JoeKing
    Silver Contributor
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    • JoeKing
    • Silver Contributor
    • 284 replies
    • March 24, 2025

    ​@George1932 There may be a number of reasons for this. Did you ever have 5G service and are you receiving 4G services on your phone. If you were receiving 5G service when did it stop working?

     

     

    Joe

    Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8068 replies
    • March 25, 2025

    Hi ​@George1932,

    Welcome to the Community!

    In order for 5G to work you would need a iD Mobile 5G compatible handset and to be in a 5G area.

    Can you confirm the postcode for us?

     

    Kash

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