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5G issue

skippyajb
New
 Contributor

My mate sat next to me has 5G but I'm still showing 4G why? Settings are on 5G preferred 

    3 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • May 31, 2025

    Hey there ​@skippyajb, sorry to hear that. What phone do you have and what’s your full postcode?

     

    Also, what network is your friend on please?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    skippyajb
    New
 Contributor
    • skippyajb
    • Author
    • New
 Contributor
    • 1 reply
    • May 31, 2025

    Currently in Birmingham and it's now working thanks anyway 

    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • 2297 replies
    • June 2, 2025

    Thank you for letting us know ​@skippyajb 

    Please get in touch if you require assistance in the future. 

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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