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Question

5G issue


skippyajb
New
 Contributor

My mate sat next to me has 5G but I'm still showing 4G why? Settings are on 5G preferred 

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • 4825 replies
  • May 31, 2025

Hey there ​@skippyajb, sorry to hear that. What phone do you have and what’s your full postcode?

 

Also, what network is your friend on please?

 

Thanks,

Tyler


skippyajb
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • May 31, 2025

Currently in Birmingham and it's now working thanks anyway 


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  • iD Mobile Employee
  • 2297 replies
  • June 2, 2025

Thank you for letting us know ​@skippyajb 

Please get in touch if you require assistance in the future. 

 

Thanks, 

 

Natalie