Skip to main content
Solved

A13 phone charging

  • February 23, 2023
  • 6 replies
  • 58 views

Andy_kev
Community Member

I received my a13 phone today, opened the box to charge the phone and find that the lead that comes with it has the same plug both ends of it (the plug will push into the phone) it doesn't have a usb plug on one end of the cable, how do i charge it???

 

 

Best answer by Mohammed H

Hey @Andy_kev,

You’ll need to purchase a new plug that has a USBC slot.

There are options that also have USBA and USBC slots that might be better suited so you can have a multi use charger.

Mohammed

 

View original
This topic has been closed for replies.

6 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12487 replies
  • February 23, 2023

Yeah, that’s standard for USB-C charging cables these days.


Andy_kev
Community Member
  • Author
  • Community Member
  • 0 replies
  • February 23, 2023

Andewhite, thanks for your reply, but how do i charge my phone as i can’t plug it into my usb plug!!

 


andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12487 replies
  • February 23, 2023

You’ll probably need to buy a suitable charger, or get a USB-A to USB-C adapter.

Mobile phone manufacturers are not allowed to package a phone charger with a phone.
Too many transformers ending up in landfill.

 


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • February 26, 2023

Hi @Andy_kev,

I hope that @andewhite has answered your question.

If you require further assistance, please let us know.

 

Kash


Geluk
Silver Contributor
Forum|alt.badge.img+10
  • Silver Contributor
  • 467 replies
  • February 26, 2023

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • February 28, 2023

Hey @Andy_kev,

You’ll need to purchase a new plug that has a USBC slot.

There are options that also have USBA and USBC slots that might be better suited so you can have a multi use charger.

Mohammed