i buy a phone in monthly contract last month and after reciving phone i install id mobile app and complete all the step when it tell me to write last name date of birth and number i wrote this and it show details is not mach our record ! almost 1 week or more then this i comcommunicate with an id mobile agent on chat i told him about the problems he check the information he said the information im saying is ok there is some tecnical issue and he said me that they will fix this at within 48 hours but the problem is not solv anymore , what should i do now?
+24If you’re having no luck with live chat, maybe send iD Mobile a DM via one of their social media accounts?
Failing that, a member of staff will at some point reply to your post here, but it may take a day or two!
+24Hi
Welcome to the Community!
Just checking how you got on with getting some assistance?
Please contact the team and somebody can assist you further.
Kash
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