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about my order

  • July 22, 2024
  • 7 replies
  • 378 views

  • Community Member

I order a phone but didn’t get any email or update about my phone?

Best answer by andewhite

If you’ve got your online order number, @Ohid and @Shan_0001, maybe ask the iD sales team about your orders?   

This topic has been closed for replies.

7 replies

  • New Contributor
  • July 23, 2024

I’m having the same problem 


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • July 23, 2024

If you’ve got your online order number, @Ohid and @Shan_0001, maybe ask the iD sales team about your orders?   


Ann-Marie Clasper
New Contributor

Same here but I found the email in my spam folder 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • July 31, 2024

Hi @Shan_0001 and @Ohid,

Welcome to the Community!

Just checking if you managed to get this resolved?

If you require further assistance, please let us know.

 

Kash


Florentina Iuliana Milculescu
New Contributor

When i will receive my order


Florentina Iuliana Milculescu
New Contributor

I ordered yesterday but i don’t received email or anything? 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • October 21, 2024

Hi @Florentina Iuliana Milculescu,

Welcome to the Community!

I would advise checking your junk emails for any updates.

If you don’t have an email, please contact our Live Chat Team.

 

Kash