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access id mobike app when password is forgotten

  • April 10, 2025
  • 1 reply
  • 12 views
J
Community Member

I have tried a few times to set a new password for the app but when I get the 6 digit code and enter it nothing happens

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • April 12, 2025

    Hey there ​@jpjepson, sorry to hear that.

     

    Have you tried this via both the iD Mobile app and website please?

     

    Are you already registered, or trying to register?

     

    Thanks,

    Tyler

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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