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account holder passed away

  • June 21, 2024
  • 1 reply
  • 135 views

Hi, my husband passed away of terminal cancer. He's the account holder to both our phones, I want to sort.the phones out but nobody will talk to me, what do I do?

Best answer by Kash M

Hi @Lilfella84,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • July 7, 2024

Hi @Lilfella84,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash