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account number


Chloeb20
Community Member

Need account number 

7 replies

Geluk
Silver Contributor
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  • Silver Contributor
  • 462 replies
  • April 8, 2025

Log into to YOUR A/C page on app, or via a PC.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8369 replies
  • April 9, 2025

Hi ​@Chloeb20 

 

You account number should be visible in your emails/bills from us, or even the direct debit reference number.

 

Tom


  • New
 Contributor
  • 2 replies
  • May 14, 2025

I'm on the app but don't see account page option 


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 2972 replies
  • May 14, 2025

Just view one of your bills. Look in the top right corner!

https://www.idmobile.co.uk/help-and-advice/understanding-my-bill


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1225 replies
  • May 15, 2025

Hi ​@Flatline  have you managed to locate this?


  • New
 Contributor
  • 2 replies
  • May 15, 2025

I've found it on the ddm as mentioned by someone, however i can find no sign of account details which seems strange.🙂


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1225 replies
  • May 16, 2025

This is in the top right corner, just under the invoice date ​@Flatline 

https://www.idmobile.co.uk/help-and-advice/understanding-my-bill