My MIL has an ID phone organised on a joint account by her husband.
He died. She wants to keep mobile, but ID want to close the account. I presume she can create a new account. How does she keep her number? I think a PAC code only works to change network?
Best answer by andewhite
Unfortunately, you can’t use a PAC to transfer a mobile number from one iD account to another iD account,
It’s a faff and will take several days (at least) to complete, but you should end up with the number you want linked to your ‘new’ iD account.
+24Hey there
She can of course order a new contract, to keep the same number, you’d need to complete a triangle port where you transfer the number to another network on Pay As You Go, then back to us on the new plan.
Thanks,
Tyler
+26Unfortunately, you can’t use a PAC to transfer a mobile number from one iD account to another iD account,
It’s a faff and will take several days (at least) to complete, but you should end up with the number you want linked to your ‘new’ iD account.
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