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add on

  • 30 August 2019
  • 4 replies
  • 345 views

Userlevel 1
I bought the £15 4gb add on that lasts 12 months, will I be charged every month for this or is it a one off?
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Best answer by Gregor 30 August 2019, 13:19

Hey @Rachel19864



It is one of payments, add-ons that were charged on a monthly basis has been discontinued. At this moment you only pay once when you purchase your add-on. I have purchased this add-on as well like 3 months ago and I wasn't charged for it more than once.



Kind Regards
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4 replies

Userlevel 8
Badge +9
Hey @Rachel19864

It is one of payments, add-ons that were charged on a monthly basis has been discontinued. At this moment you only pay once when you purchase your add-on. I have purchased this add-on as well like 3 months ago and I wasn't charged for it more than once.

Kind Regards
Userlevel 1
Thank you so much 😄

I am struggling to get a add on

Userlevel 4
Badge +2

Hi @Trevor Yates 

Welcome to the iD Community.

I’m sorry to see this post was not responded to.

Has this issued been resolved or you still need someone to look into this?

Can you advise where your struggling so we can advise you accordingly,

Thanks,

Pearl

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