Skip to main content
Solved

add on


I bought the £15 4gb add on that lasts 12 months, will I be charged every month for this or is it a one off?

Best answer by Gregor

Hey @Rachel19864

It is one of payments, add-ons that were charged on a monthly basis has been discontinued. At this moment you only pay once when you purchase your add-on. I have purchased this add-on as well like 3 months ago and I wasn't charged for it more than once.

Kind Regards
View original
This topic has been closed for replies.

4 replies

Gregor
Helpful
 Contributor
  • Helpful
 Contributor
  • 1061 replies
  • Answer
  • August 30, 2019
Hey @Rachel19864

It is one of payments, add-ons that were charged on a monthly basis has been discontinued. At this moment you only pay once when you purchase your add-on. I have purchased this add-on as well like 3 months ago and I wasn't charged for it more than once.

Kind Regards

  • Author
  • Community Member
  • 0 replies
  • August 30, 2019
Thank you so much 😄

  • Community Member
  • 0 replies
  • June 6, 2020

I am struggling to get a add on


  • iD Mobile Employee
  • 1428 replies
  • June 9, 2020

Hi @Trevor Yates 

Welcome to the iD Community.

I’m sorry to see this post was not responded to.

Has this issued been resolved or you still need someone to look into this?

Can you advise where your struggling so we can advise you accordingly,

Thanks,

Pearl