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add on

  • 30 August 2019
  • 4 replies
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I bought the £15 4gb add on that lasts 12 months, will I be charged every month for this or is it a one off?
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Best answer by Gregor 30 August 2019, 13:19

Hey @Rachel19864



It is one of payments, add-ons that were charged on a monthly basis has been discontinued. At this moment you only pay once when you purchase your add-on. I have purchased this add-on as well like 3 months ago and I wasn't charged for it more than once.



Kind Regards
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4 replies

Gregor
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Hey @Rachel19864

It is one of payments, add-ons that were charged on a monthly basis has been discontinued. At this moment you only pay once when you purchase your add-on. I have purchased this add-on as well like 3 months ago and I wasn't charged for it more than once.

Kind Regards
I am not iD Mobile employee but I am here to help anyone as best as I can.
R
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Thank you so much 😄
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I am struggling to get a add on

P
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Hi @Trevor Yates 

Welcome to the iD Community.

I’m sorry to see this post was not responded to.

Has this issued been resolved or you still need someone to look into this?

Can you advise where your struggling so we can advise you accordingly,

Thanks,

Pearl

I request not to message me directly, as this is currently not being monitored.

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