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add on / upgrading from sim only to phone

  • June 28, 2026
  • 1 reply
  • 5 views
S
Community Member

I have a sim only deal, how can I upgrade this to include a phone, or add on a phone deal as I’m happy with my current plan?

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • June 29, 2026

    Hi ​@SB-xo,

     

    Thanks for getting in touch.

     

    If you're currently on a SIM only deal and would like to add a handset or move onto a handset contract, this would need to be handled by our Sales team.

     

    Please contact our Sales team via Live Chat, and they'll be able to check the upgrade options available to you and help you find the best deal that suits your needs.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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