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Adrian

  • March 29, 2025
  • 7 replies
  • 34 views

many times there is no signal I can't receive calls what is happening with this network ID

7 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • March 29, 2025

@Adrian Ganea  Afternoon to you just like to ask you some questions.

Did you have a good service before and how long ago? 

What phone are you using does it support 4G or 5G?

How long as this problem been going on for and do you know if anyone local to you are also effected ?

Have you checked the network status to see if and report are announced use the link below?  Sometime these take some time to update. 

https://www.idmobile.co.uk/help-and-advice/coverage

 

 

Joe


  • Author
  • Active Contributor
  • March 29, 2025

I use a good phone, but the problem is that there is no good reception signal.


  • Author
  • Active Contributor
  • March 29, 2025

Be more careful with customers as he will leave this id company


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • March 31, 2025

Hey there ​@Adrian Ganea, sorry to hear that.

 

What’s the full postcode and what phone do you have please?

 

How long have you had issues for?

 

Does it affect calls, texts or data, or all three?

 

Thanks,

Tyler


  • Author
  • Active Contributor
  • April 2, 2025

CV6 3BA post codul I can't receive calls and there is no signal, the internet is slow.


  • Author
  • Active Contributor
  • April 2, 2025

I can't receive calls and there is no signal, the internet is slow, I think I'm going to give up on this company.


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • April 3, 2025

Hi ​@Adrian Ganea 

 

Taking a look the area in and around CV6 3BA look like they could be patchy generally, be sure to manually switch from 5G to 4G as it may be more reliable.

 

How long have you had these issues here?

 

Tom