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Adult content filtering removal

  • January 17, 2024
  • 6 replies
  • 1610 views

BLACKOUT
New
 Contributor

Hello elo elo elo :)

 

Can somebody from the Dark Side contact me regarding this issue (...not necessarily  Mr Sith him self , understandably...)

I am on PAYG and terefore (apparently) that is the reason why I do not possess The Mighty Slider in my settings setup arrangement …

😜 May the Smile be with You 😁

Best answer by Nikhil P

Hey @BLACKOUT 🖐

Welcome to the iD Community! 

Great question! 😄

I’ve just looked in to it, and I can confirm that the ‘Adult Content filter’ toggle, isn’t available in the iD app or My Account online for Pay As You Go customers. Not quite sure why this is the case, but we’re looking in to it. 

For the time being, you’ll need to contact our Live Chat team, and ask them to switch the filter off. 

Thanks,

Nikhil

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BLACKOUT
New
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  • Author
  • New
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  • 3 replies
  • January 17, 2024

He he.

I got tempted by the statement above    saying ....  Be the first one to replay 😆


Nikhil P
iD Mobile Employee
  • iD Mobile Employee
  • 261 replies
  • Answer
  • January 17, 2024

Hey @BLACKOUT 🖐

Welcome to the iD Community! 

Great question! 😄

I’ve just looked in to it, and I can confirm that the ‘Adult Content filter’ toggle, isn’t available in the iD app or My Account online for Pay As You Go customers. Not quite sure why this is the case, but we’re looking in to it. 

For the time being, you’ll need to contact our Live Chat team, and ask them to switch the filter off. 

Thanks,

Nikhil


Nikhil P
iD Mobile Employee
  • iD Mobile Employee
  • 261 replies
  • January 17, 2024

Hey @BLACKOUT

Just a quick update, the ‘Adult Content Filter’ is not available in the iD Mobile app or My Account online in the event that someone under 18 purchases a Pay As You Go SIM and registers. 

Thanks,

Nikhil


BLACKOUT
New
 Contributor
  • Author
  • New
 Contributor
  • 3 replies
  • January 17, 2024
Nikhil P wrote:

Hey @BLACKOUT 🖐

Welcome to the iD Community! 

Great question! 😄

I’ve just looked in to it, and I can confirm that the ‘Adult Content filter’ toggle, isn’t available in the iD app or My Account online for Pay As You Go customers. Not quite sure why this is the case, but we’re looking in to it. 

For the time being, you’ll need to contact our Live Chat team, and ask them to switch the filter off. 

Thanks,

Nikhil

 

Arigato gozaimas 😌

😁


BLACKOUT
New
 Contributor
  • Author
  • New
 Contributor
  • 3 replies
  • January 17, 2024
Nikhil P wrote:

Hey @BLACKOUT

Just a quick update, the ‘Adult Content Filter’ is not available in the iD Mobile app or My Account online in the event that someone under 18 purchases a Pay As You Go SIM and registers. 

Thanks,

Nikhil

 

Understandable, I wish I was under 18 HAHAHA 🤣🤣🤣


Nikhil P
iD Mobile Employee
  • iD Mobile Employee
  • 261 replies
  • January 17, 2024
BLACKOUT wrote:
Nikhil P wrote:

Hey @BLACKOUT 🖐

Welcome to the iD Community! 

Great question! 😄

I’ve just looked in to it, and I can confirm that the ‘Adult Content filter’ toggle, isn’t available in the iD app or My Account online for Pay As You Go customers. Not quite sure why this is the case, but we’re looking in to it. 

For the time being, you’ll need to contact our Live Chat team, and ask them to switch the filter off. 

Thanks,

Nikhil

 

Arigato gozaimas 😌

😁

You’re most welcome.