Question

"adult content" suddenly inaccessible

  • 22 June 2021
  • 4 replies
  • 66 views

A general message board i was using this morning (over data) is now inaccessible, I get redirected to a page saying "your adult content services are switched off" and directions to the app to switch this service on, however following the instructions leads me to the 'adult content filter' which is off, telling me I can see adult content... What do I do? 

 


4 replies

Userlevel 6
Badge +2

Try turning it on, wait 10 minutes and turn it back off again.

Try turning it on, wait 10 minutes and turn it back off again.

I've tried that already.

Userlevel 6
Badge +2

OK then a member of the ID Mobile forum staff will need to take a look at your account and see whats going on behind the scenes. One will be along shortly...

Userlevel 6
Badge +4

Hi @L9301 

We are sorry to hear you are unable to access the general board through Mobile data due to Adult content blocking this. We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.

-Mohsin

Reply